Terms and Conditions

Terms and Conditions
4A PRIME MEDICAL SUPPLIES LLC dba High Grade BPO
Effective Date: [Insert Date]

Welcome to the website and messaging program of 4A PRIME MEDICAL SUPPLIES LLC dba High Grade BPO (“Company,” “we,” “our,” or “us”). By accessing our website, submitting a form, requesting information, booking a consultation, or enrolling to receive text messages from us, you agree to these Terms and Conditions. If you do not agree, do not use the website or enroll in our messaging services.

1. Company Information

4A PRIME MEDICAL SUPPLIES LLC
Doing Business As: High Grade BPO
Website: https://highgradebpo.com/
Phone
: +1 407-698-3534
Email: [email protected]
Mailing Address: [Business Mailing Address]

2. Services

High Grade BPO offers business support and outsourcing-related services, which may include consultation, lead generation support, appointment setting, virtual assistant services, customer support assistance, administrative support, and other related business process outsourcing services consistent with the services described on the website. Service availability may change at any time without notice.

Nothing on the website constitutes a guarantee of results, business growth, lead volume, revenue, or performance. Any timelines, service outcomes, or examples shown on the website are for general informational purposes only and may vary based on client needs, industry, market conditions, and implementation.

3. Website Use

You agree to use the website only for lawful purposes. You may not:

  • use the site in any way that violates any applicable law or regulation;

  • interfere with the operation or security of the site;

  • submit false, misleading, or fraudulent information;

  • attempt to gain unauthorized access to the website, servers, forms, or data;

  • copy, scrape, reproduce, republish, or exploit website content for unauthorized commercial purposes.

We reserve the right to suspend or block access to users who misuse the site or violate these Terms.

4. Intellectual Property

All website content, including but not limited to text, logos, graphics, branding, page design, images, service descriptions, and other materials, is owned by or licensed to 4A PRIME MEDICAL SUPPLIES LLC dba High Grade BPO and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, modify, publish, display, or create derivative works from our content without our prior written permission.

5. Information Submitted Through Forms

When you submit a contact form, consultation request, booking request, or any other inquiry through our website or landing pages, you represent that the information you provide is accurate, complete, and belongs to you or that you are authorized to provide it. We may use the information you submit to contact you regarding your request, our services, scheduling, support, and related communications.

Submission of a website form does not automatically establish a client relationship. Any business engagement is subject to separate approval, availability, and any additional service agreements we may require.

6. SMS Messaging Program

By providing your mobile phone number and affirmatively opting in, you consent to receive text messages from 4A PRIME MEDICAL SUPPLIES LLC dba High Grade BPO. These messages may include:

  • responses to your inquiries;

  • consultation scheduling and confirmations;

  • appointment reminders;

  • follow-up messages regarding requested services;

  • customer care or account-related notifications;

  • occasional marketing or promotional messages, if you have consented to receive them.

Your consent to receive SMS messages is not a condition of purchase.

7. Message Frequency and Charges

Message frequency varies depending on your interaction with us, your request for information, your consultation activity, and any ongoing service relationship. Message and data rates may apply according to your mobile carrier plan. You are responsible for any charges imposed by your mobile provider.

8. SMS Opt-Out and Help

You may opt out of SMS messages at any time by replying STOP to any text message you receive from us. After you send STOP, you may receive a final confirmation message confirming that you have been unsubscribed.

For assistance, reply HELP or contact us at:
Phone: +1 407-698-3534
Email: [email protected]

Even if you opt out of marketing messages, we may still send limited transactional or administrative messages where permitted by law and where relevant to a pending request or active service relationship.

9. Consent to Electronic Communications

By contacting us through the website or opting in to SMS, email, or other electronic communications, you agree that we may communicate with you electronically regarding your inquiry, consultations, support, service updates, and related matters. You are responsible for providing a valid phone number and email address and for updating your contact information if it changes.

10. Privacy

Your use of the website and any information you provide through the website or messaging program is also governed by our Privacy Policy. By using the website or enrolling in SMS communications, you acknowledge that you have reviewed our Privacy Policy.

11. No Guarantee of Availability

We do not guarantee that the website, forms, scheduling tools, or messaging services will always be available, uninterrupted, timely, or error-free. We may update, suspend, restrict, or discontinue any portion of the website or communications program at any time without notice.

12. Third-Party Platforms and Links

Our website may use or link to third-party tools, platforms, scheduling providers, form providers, analytics services, payment processors, or other external websites. We are not responsible for the content, privacy practices, security, or terms of any third-party site or service. Your use of third-party services is governed by their own terms and policies.

13. Disclaimer of Warranties

The website, content, and communications are provided on an “as is” and “as available” basis without warranties of any kind, express or implied, including any warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, or availability. We do not warrant that the website or communications will meet your expectations or that defects will be corrected.

14. Limitation of Liability

To the fullest extent permitted by law, 4A PRIME MEDICAL SUPPLIES LLC dba High Grade BPO shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of revenue, profits, data, goodwill, business opportunity, or other intangible losses arising out of or related to your use of the website, your reliance on website content, your submission of information, or your participation in our messaging program.

If we are found liable for any claim relating to the website or messaging program, our total liability shall not exceed the amount you paid us, if any, for the specific service giving rise to the claim.

15. Indemnification

You agree to defend, indemnify, and hold harmless 4A PRIME MEDICAL SUPPLIES LLC dba High Grade BPO, its owners, officers, employees, contractors, affiliates, and agents from and against any claims, losses, liabilities, damages, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to:
your misuse of the website,
your violation of these Terms,
your violation of any law or third-party right,
or information you submit through our website or forms.

16. Eligibility

You represent that you are legally capable of entering into these Terms. You may not use the website or enroll in SMS communications in violation of any applicable law, rule, or regulation.

17. Changes to These Terms

We may update these Terms and Conditions at any time. Any changes will become effective when posted on this page unless a different effective date is stated. Your continued use of the website or participation in our communications after updated Terms are posted constitutes your acceptance of the revised Terms.

18. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of [Insert State], without regard to conflict of law principles, except where superseded by applicable federal law.

19. SMS Program Terms

Carriers are not liable for delayed or undelivered messages.

You must be at least 18 years old to enroll in and use this messaging program.

20. Contact Us

If you have any questions about these Terms and Conditions, you may contact us at:

4A PRIME MEDICAL SUPPLIES LLC dba High Grade BPO
[Business Mailing Address]
Phone: +1 407-698-3534
Email: [email protected]
Website: https://highgradebpo.com/